Shipping policy

Nourishory Shipping Policy

Overview
At Nourishory, we are committed to providing a smooth and reliable shipping experience for our customers within Australia. We offer clear shipping guidelines and communication to ensure your order arrives safely and on time.

Shipping Locations
This shipping policy applies to orders shipped within Australia & USA only.

Delivery Times
• Order Cutoff Time: 5:00 PM (AEST), Monday to Friday. Orders placed after this time will be processed the next business day.
• Order Handling Time: 1 to 2 business days (Monday to Friday).
• Transit Time: 2 to 8 business days (Monday to Friday), depending on your location.
• Estimated Delivery Time: 3 to 10 business days total.

Carrier Services
We partner with trusted Australian & USA courier services to deliver your order securely and efficiently. Delivery carriers may vary depending on your location.

Shipping Costs
Shipping is calculated at checkout based on your delivery location and order weight. From time to time, we may offer free shipping promotions within Australia & USA.

Delivery Issues
If you experience any delays or delivery issues, please contact our support team. We will assist you in tracking your package and resolving the issue as quickly as possible.

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your parcel at any time using your carrier’s tracking portal.

Questions?
If you have any questions about shipping, delivery times, or your order status, please contact our customer support team.

Contact Information
Store Name: Nourishory
Address: Inala, QLD, 4077, Australia
Email: info@nourishory.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST)
We typically respond to customer messages within 1–2 business days.